The Prestige Group has long been looked upon by our associates and business partners as a company of innovation. Naturally, we strive to uphold this image, be it internally or externally. When we identified a gap in our business process, Canon was our natural choice due to our long working relationship built upon trust. We are happy with the solution they have recommended and appreciate that they made the implementation a seamless one.
Working with Canon has allowed us to experience first-hand the dynamics of a truly professional and experienced team. From the way they seek to understand our working environment to the consultative role they take on in the entire process, the Canon team is always ready to go that extra mile. We are delighted to have placed ourselves in the hands of such a dedicated and well-rounded solution provider.
Canon knew that there are no shortcuts in customer service, and the account managers and service engineers take that very seriously. Being able to connect with Mediacorp and knowing them is key in building trust, loyalty and sustaining a long-term business relationship.
I believe that balancing cost while embracing innovation is key to achieving true efficiency and effectiveness within an organisation. That is why we decided to go with Canon.
With Canon's archiving software, operation and workflow issues, such as data retention and information flow problems, were resolved. [This] allows us to easily virtualise, store and retrieve information in a secure manner.
We are very pleased with the outcome of the entire document workflow and processes revamp. Not only the implementation helped to reduce our operating overheads, the Canon team managed to ease the change skillfully into the entire organisation with minimal impact. Now that we are able to keep a close tab on printing activities, the management is able to provide a more transparent report to stakeholders in this aspect and any strategic decisions can be made and implemented speedily.
"50% reduction in printers fleet has brought down our electricity consumption which has helped us to reduce our carbon footprint and be an environmentally responsible company."
"I don't think any of our IT energy should be spent on printing."
"When we started to embark on a customer-oriented corporate strategy, we realized that a lot of executives' time was spent on tedious paperwork processes, compromising the service level to our customers. We knew that this had to change and Canon has helped us bring about this change."
"Another reason for Galaxy Macau to choose Canon is that they are the only company to proactively propose using a toner cartridge recycling program," says Mr. Vong. "We print a lot of paper every month, and that means a lot of cartridges. Some companies just put them in the recycle or trash bin, but Canon tries to recycle all toner cartridges into basic materials that can be reused for other purposes. This totally fits our concept of what green initiatives should do."
“We tried for various other print management service providers however, we were impressed by the way Canon analyzes to ensure a smooth transition. They worked as a team with us, to ensure the solutions would perform seamlessly in our company, customizing them to work within our premise. We knew we could rely on Canon, not only for their innovative technology but also for their services.” Mr. Vilakshan Jakhu, CIO & Sr Vice President, BPTP
Island Hospital is a 240-bedded hospital in the heart of Penang Island, Georgetown. It began its service in 1996. The hospital started its caring nature from its architecture, with wide open spaces and friendly integrated units to enhance the experience and make their patients and their families comfortable.
“We have been very pleased with what Canon has offered us. Our ability to provide more services such as design, printing and marketing consulting for our clients has better secured our business relationships. It also has made us more indispensible and this helps us in our long-term growth.” Mr. Michael Foo, Director, Salon Specifics
“Canon's implementation has allowed us to provide printing solutions with a charge-back business model... This income has been used to offset the machines' up keep to provide our students a better, and reliable printing service. In essence, Canon's solution pays for itself.”
To keep up, we have to constantly find ways to upgrade and improve the way we do things. Canon came to us with a custom-made solution which addressed our day-to-day operation pitfalls to the letter!
The annual printing expenses have been drastically reduced thanks to the in-house printing system at a fraction of the $20 per unit printing cost incurred for namecards previously.
When it came to selecting a print solutions partner, Canon was the first name that came to mind. As one of Thailand’s distinguished national broadsheets, we insist on only the best for our readers, and with Canon’s help, I’m happy to say that they can definitely stand to benefit from these internal improvements in productivity and efficiency.
MindTree’s focus on innovation has ensured that they are constantly raising the bar for themselves and for the industry as a whole. And it was a bar that they intend to continue setting with Canon solutions in place.
"The payment cycle is effectively shortened by half from 90 days to 45 days, enabling PIL to proactively settle their bills within credit terms and providing PIL the leverage to negotiate with suppliers for payment and pricing discounts." Mr Low Wai Mung, Assistant General Manager, PIL Information Systems Department
"We were looking for a solution that could meet all our exacting demands, and without a doubt, Canon delivered that." Mr Alvin Aw, IT Manager at Rodyk & Davidson.
"With the new printing system, catering to last- minute on-demand print jobs is a cinch."
"Canon was chosen from a range of competitors as it fulfilled the requirements in line with our company objectives to adopt more cost effective measures," said Mr Adrian Tan, Manager Purchasing - NPM & Investment, Continental Sime Tyre PJ Sdn Bhd.
"The iPR C7000VP's consistent speed and quality certainly help CV. Dasa Prima meets its production deadlines round the clock. With high paper capacity of 2000, production time is shorter as there is no need to load paper as frequently, thus increasing our staff productivity," said Mr Dawam, Managing Director of CV. Dasa Prima.
"This service also minimizes downtime significantly and saves our administrators the time to report machines faults, " Karam Jeet Singh, IT Manager, CEVA Freight (Singapore) Pte Ltd
"Besides the benefit of faster response time to customer, staff using the iPR C7000VP's mailbox feel happier with the shorter time they need to perform the same job," Johan Tjahjadi, Supervisor, Press Division
"Proofing, which used to take two days by courier, is now instantaneous as the imagePRESS C1 delivers quality print on the spot," Joseph Tan, Production Manager
"We are able to deliver the print jobs within a day and most of our customers are pleasantly surprised with the short delivery dates and really happy about the short waiting period." Thurdthoon Chaithurthum, CEO
"The user-friendly interface and multi-functionality of Canon devices are able to meet the varying needs of our users and facilitate smooth workflow in the workplace." Edwin Urn, Assistant Manager, Systems
"NIIL's professional competence and teamwork accentuated by Canon's quality and power-packed performance made possible the improved document workflow." Mr. Killol, IT Manager
"Canon DR9080C scanner's reliability, performance and ease of use have helped DPEX confidently handle the increasing volume of paper work and improved business at the same time." Robert Rawcliffe, Operations Director
"The Canon iR C3220N has helped Suria Capital to monitor and control copying and printing cost. In addition, it produces professional looking color documents very quickly when needed." Norafedah Bte Jamlin, Corporate Affairs Department, Executive
"Canon machines are like the backbone of our company. It has helped us manage our huge print & fax load and reduced our cost of printing by 70%." Sunil Kanoria, Managing Director
"Canon provided a unique solution to address Swiss Post International Singapore's problems that were affecting cost, productivity and efficiency." Ong Kok Wee, Operations Manager
"The drag and drop feature of the software makes it easy for us to put together proposals." Adrian Sim, Managing Director
"By automating the rate in images processing time, the end results is a more enhanced paper handling which is efficient and easy to maintain." Mr. Lim Hoe Boon, Corporate Service Officer
"Our service had improved drastically as our staff is now able to respond very quickly to patients who make enquiries." Lim Chieng Wei, Medical Technologist.
"Unitech has cut the cost of IT infrastructure by an estimated Rs. 1 million in one year." Mr Umesh Vashisht, CIO
"AEM-Evertech reduced the time required to process document requests drastically." Tracy Wong, Senior Document Control Executive
"One of the major benefits of iWDM is its web access interface which enables staff to retrieve information on the run." Leow Chiap Seng, Senior Manager of Legal Dept.
With this solution, our staff became much more efficient. Linda Goh, Manager of Human Resource Dept.
"On the whole, the iRC3100 saved us about $750 per month! We are pleased with the results it delivered." Aric Ng, Shipping and IT Department
"Image combination has helped us reduce storage space, printing and paper cost by 50 per cent" Lyne Ong, Advertising and Promotions Manager
"We are most delighted with the iRC3100's ability to help us send color catalogues to our prospective clients. It has also helped us reduce cost five fold!" Peggy Lee, Business Development Director
"The imageRUNNER 105 has been the foundation stone of my business expansion. They have raised the document-handling capacity of our company by more than 500 per cent." Ashwani Arya, Director
"Thanks to the Canon solution. Ajinomoto increased printing productivity by 3 times, reduced printing cost by 200% and automated print cost management to save us tremendous time." Lian Ooi Cheong, EDP Executive
"imageWARE Document Manager has provided us with cost and time savings. It used to take up to a day or two to call up reports, especially when it is an old report from the archives because some of these copies are stored in a rented storage facility. Retrieving the physical record may also cost us. Now, with the system, we can call them up almost instantly on the terminal." Mr Chee Weng Foo, Chief Executive Officer
"Canon's imageWARE Document Manager enabled our staff to access information quickly to respond to various task and information request. With this quick and reliable data management, we have improved our efficiency and service levels." Mrs. Vizaad Ali, Superintendent
"imageWARE Document Manager has improved our internal processes. It efficiently archived our faxes and at the same time, has security features to prevent them from being deleted." Ryan Stephen, IT Manager