Terms & Conditions

of Canon Camera Bags Warranty Services (Hong Kong)

  • 1.These Terms and Conditions apply to the limited warranty ("Limited Warranty") from Canon Hongkong Company Limited ("Canon") in respect of Canon Camera Bags (model number starting with RL) ("Product") purchased from an authorized dealer of Canon in Hong Kong Special Administrative Region (‘Hong Kong’) and Macao Special Administration Region (‘Macau’), and accompanied with a warranty card and proof of purchase (e.g. purchase receipt).
  • 2.The Limited Warranty covers defects in material and workmanship encountered under normal use and installation of the Product, subject to these Terms and Conditions. Unless otherwise specified, the Limited Warranty is valid only in Hong Kong and Macau.
  • 3.The Limited Warranty is valid only for the original purchaser ("Purchaser") of the Product and is not transferable.
  • 4.Unless otherwise specified, the Limited Warranty is valid for 60 months (5 years) from the Date of Purchase ("Warranty Period").
  • 5.The proof of purchase is invalid if it has been defaced or altered.
  • 6.The proof of purchase and the warranty card must be presented when sending Product to Canon for the Limited Warranty services.
  • 7.The defective Product or parts thereof covered under the Limited Warranty shall be repaired or replaced (with comparable and/or refurbished product or parts) as determined by Canon in its sole discretion free of charge. Any insurance, handling, transportation, delivery and other incidental charges in respect of the servicing of the Product and for services beyond the scope of this Limited Warranty shall be borne by the Purchaser.
  • 8.All decisions made by Canon in respect of the servicing of the Product (including repairs, replacements or issues relating to defects of workmanship or materials) shall be conclusive and the Purchaser agrees to be bound by such decisions. Any defective Product or part thereof replaced shall become the property of Canon.
  • 9.The Limited Warranty does not cover:
    • (a)Loss or damage to Product arising from or in connection with (i) abuse, tampering, modification and disassembling by any person other than Canon's authorized personnel; (ii) negligence and/or misuse (including accident, improper storage, exposure to moisture, excessive temperature, sand, dust, dirt, other pollution or other environmental conditions and failure to follow precautions or proper operating instructions stated in the instruction manual such as improper installations); and/or (iii) fire, flood, lightning strike or other acts of God.
    • (b)Loss or damage to Product arising from or in connection with the malfunction of, connection to or use of parts and accessories not authorized or recommended by Canon (including re-conditioned, tampered, re-used or non-genuine Canon parts and accessories). In such event, Canon reserves the right to cancel the Limited Warranty immediately.
    • (c)Non-Canon products and any other peripherals used in connection with the Product.
  • 10.To the extent allowed by the applicable local law, the remedies in the Limited Warranty are the Purchaser's sole and exclusive remedies. Canon shall not be liable for loss of data or any incidental, indirect, special or consequential damages (including loss of anticipated benefits or profits) whether based on contract, tort or otherwise, relating to or arising out of the Product. Notwithstanding anything to the contrary, to the extent permitted by law, Canon’s total aggregate liability in contract, tort, equity or otherwise for any direct loss or damage arising out of or in connection with this Limited Warranty shall be limited to the replacement value of the Product.
  • 11.A person who is not the holder of the proof of purchase and the warranty card has no right at law to enforce any of these Terms and Conditions.
  • 12.No expressed or implied warranty, including that of satisfactory or merchantable quality or fitness for a particular purpose, applies to the Product after the Warranty Period. No other warranties (express or implied) or guarantee given by any other party in respect of the Product shall bind Canon.
  • 13.Canon reserves the right to change or cancel these Terms and Conditions without prior notice.
  • 14.In case of any disputes, Canon reserves the right to make the final decision.
  • 15.The Limited Warranty including these Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong shall have exclusive jurisdiction to adjudicate any disputes arising from or in connection with these Terms and Conditions.
  • 16.In case of any inconsistency or ambiguity between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.

Extracted from Canon Hong Kong